Tablet roaming

[Anonymous]

Hi folks,

Due to O2's new terms and conditions I am now unable to roam on my Samsung tablet, what's your views on this, is this a breach of contract?

It's ok if you can use a phone and roam at no extra cost but tablets are excluded!

Any suggestions folks?

[MI5 · Accepted solution]

Data only sims have never been able to roam, although some could by mistake, so although I don't agree with it there is no breach of contract.

[Marjo]

Hey thanks for the feedback guys, feel free to post more if you have more feedback on roaming or anything else  - we can pass it along to O2.  

@Anonymous welcome back to the forum! Nice to see you posting. Which country were you roaming in before?

[Anonymous]

In Ireland I was roaming before last summer, but now it's not working, was buying data bolt ons as well last year without any problem, like why buy a nearly £500 cellular/wifi tablet when one can't roam with it?

[jonsie]

As I have said before, legally their backsides are covered but I find it morally wrong to dictate usage under the new legislation. Mind you, data throttling means you couldn't use it anyway but that's covered elsewhere! 

[MI5]

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@Anonymous wrote:

In Ireland I was roaming before last summer, but now it's not working, was buying data bolt ons as well last year without any problem, like why buy a nearly £500 cellular/wifi tablet when one can't roam with it?

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For the same reason as they sell voice capable tablets without a voice contract.

Why anyone would buy from O2 is beyond me!

[jonsie]

The big problem is that customers buy and are then unaware, sometimes months down the line, that it can't be used roaming. As ever, way too late then...... 

[MI5]

Of course and it's not even logical !

[Anonymous]

In my case I found out 18 months down the line from date of purchase Grandoise, as I stated O2 drew up new terms and conditions two months ago. I was able to roam on my tablet in all that time! 

[Anonymous]

MI5, Why would I not buy from O2? I am with them since they were called Cellnet, and I got a good deal on my tablet. Nothing wrong with O2.