Number porting

[Jessiek]

Hi, I've recently moved over to 02 from 3, shared my PAC code and have received and started to use my new SIM. I'd like to know when my number will be ported because I use my phone for work and I'm currently missing calls. Tried to use the chat function all day but zero agents available. Does anyone know average time to port a number after sharing PAC code

[Bambino · Accepted solution]

@Jessiek Live Chat is useless.

You can reach O2 via social media who should be able to help:
Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)

Keep in mind that O2 doesn't port numbers on the weekend, so you've probably missed the window and your number won't port until Monday or Tuesday now.

[Arasheed]

Guide: How to find help & contact O2