Number changeover

[bobbydazzler]

I have moved to 02, registered my sim and given PAC code but still my number hasn't changed, who do I contact

[Cleoriff]

Hi @bobbydazzler 

Call O2 using any numbers in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.

Also, press Fraud or Lost and Stolen if given that option.

[Marjo]

Hi @bobbydazzler welcome to O2 and our community!

Just wanted to check in to see if you managed to get everything sorted with your number transfer since you last posted? It would be great to hear back from you.