Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 356844 Views
  • 2 replies
  • 2 kudos

Resolved! Loyalty Bonus after Refresh Tariff Transfer

I have recently changed my tariff from 5GB to 15GB on an o2 refresh contract. Can I still reapply my family loyalty if I change tariff or can it only apply to the initial selected tariff that is taken out with the contract?In other words, if I move t...

Resolved! 4G no longer working after adding a bolt-on

Hi, A couple of days ago I ran out of data during a video call, and added a bolt-on. Since doing this, I no longer have access to 4G. When I use the internet, it doesn't tell me I have no data, but simple make a little bit of progress (for example, o...

Destro31 by Level 1: Joiner
  • 1500 Views
  • 5 replies
  • 0 kudos

Disney offer closes early?

Ok had an offer for Disney + Free for 6 months - ends 11th September. Had a reminder text yesterday, Thursday 10th September reminding me I could still get the offer if I text "Disney" before middnight tonight, Friday. So did just that, Text "not del...

amici-pat by Level 3: Thinker
  • 1450 Views
  • 4 replies
  • 0 kudos

Resolved! o2 switch

Hello. I am an O2 consumer. I have a new contract and want to keep the old o2 number.Can you help me?

Wojciech1 by Level 1: Joiner
  • 456 Views
  • 1 replies
  • 0 kudos

Sim wont activate

Got new sim put into iphone, waiting on code but not came through. SIm not registering on phone - message is 'No Service' Any advice.

Resolved! Porting number problems

Hi, I ordered a phone sunday and provided my PAC. The phone arrived Monday and my number ported Tuesday - however, I don't think it’s completely ported. Is it normal it may take longer than a day? I’m fine making and receiving calls but I’m not recie...

LePritch by Level 1: Joiner
  • 11444 Views
  • 13 replies
  • 0 kudos

Resolved! Cancel contract

Hi , how do I cancel my contract I’ve done my 2 years and I don’t want to be charged anymore than I have to , thank you

Steve2001 by Level 1: Joiner
  • 1947 Views
  • 1 replies
  • 0 kudos

Resolved! Phone blocked

hello, I have an old Samsung phone that I swapped for an iphone. Having set up my own bsuiness I reralised I needed a new telephone number so went with a virgin SIM only deal. Issue is that when I inserted the Virgin SIM card into my old Samsung it w...

DEuden75 by Level 1: Joiner
  • 480 Views
  • 1 replies
  • 0 kudos

No network

I have a new phone s20... Im trying to use the phone but it says not registerd on network.

Sam79 by Level 1: Joiner
  • 927 Views
  • 5 replies
  • 0 kudos