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Number change

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Kaitlin1
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on ‎18-08-2020 18:16

on ‎18-08-2020 18:16

I am wanting to change my number
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madasaf1sh
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on ‎18-08-2020 18:26

on ‎18-08-2020 18:26

@Kaitlin1

You are allowed one free number change per contract.

You will need to call customer services on 202 from your phone or 0344 809 0202 from a landline,



And follow these instructions
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
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on ‎18-08-2020 18:26

on ‎18-08-2020 18:26

@Kaitlin1

You are allowed one free number change per contract.

You will need to call customer services on 202 from your phone or 0344 809 0202 from a landline,



And follow these instructions
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else

Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
--
iPhone 16 Pro Max - o2 and Spusu
Galaxy Z Fold 6 - Mozillion
iPad Pro 11 M4 - Three


--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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MI5
Level 94: Supreme
In response to madasaf1sh
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on ‎18-08-2020 21:08

on ‎18-08-2020 21:08

@Kaitlin1 

Guide: How to change your mobile number 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Adam78610
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on ‎27-08-2020 17:55

on ‎27-08-2020 17:55

Does not work I’ve been trying to change my number for 3 straight days
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Yaleasse
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on ‎27-10-2020 15:50

on ‎27-10-2020 15:50

In addition to the above instructions, the last option will ask you to press 1 if it’s urgent.
Press 1 and this will put you in the queue for an agent
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