This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Top Up

tomas3
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎12-05-2025 08:49

on ‎12-05-2025 08:49

Hello! As i am out of UK! I am in europe! i got the voucher to top up but every number i try to use to top up , it say “call failed”! As i am not able to use a bank card can somebody help me how to use that voucher!

Message 1 of 3
198 Views
0 Kudos
2 REPLIES 2

madasaf1sh
Level 78: King of Kings
  • 12525 Posts
  • 80 Topics
  • 3291 Solutions
Registered:

on ‎12-05-2025 10:21

on ‎12-05-2025 10:21

@tomas3 

 

That is becuase the NON UK networks cant route the call 

Have a look at this guide here Guide How to Top Up (PAYG)  

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 2 of 3
178 Views
0 Kudos

MI5
Level 94: Supreme
  • 153089 Posts
  • 652 Topics
  • 29218 Solutions
Registered:

on ‎12-05-2025 15:22

on ‎12-05-2025 15:22

@tomas3 

From abroad, call +44 1753 552 277 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
162 Views
0 Kudos
Top Kudoed Authors
View All
Top