Number Porting Question

[Anonymous]

Hi, this is my first post on the O2 forum so please be gentle with me! 

I joined O2 from Vodafone yesterday and I have had a text to say that my number will be ported tomorrow and to turn my phone off until 6pm.  Now this is probably a silly question but which phone?!  I currently have my old phone with my Vodafone SIM and my new phone with my O2 SIM - do I need to turn them both off?

Sorry if I'm being a bit thick here but I don't want to do anything wrong!

Thank you in advance for your help.

[Anonymous]

OK, I lied!  Vodafone has emergency calls only and O2 has no service...

At least something is happening!

[Toby · Accepted solution]

Hi Tracey,

Just to let you know.

We currently have a small issue with ports that's being worked on so your porting may be delayed. However, it should go through within the next few hours :).

Do come back later today if you're still waiting.

[Anonymous]

Hi Toby, thanks for the update.  I've just checked and all seems to be working - my first impressions of O2 are good!