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Not receiving or able to make calls London area

SeanSheridan
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12
Message 1 of 9
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8 REPLIES 8

O2Jamie
O2 Support
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We're aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data & texts are not impacted. Sorry for any inconvenience. Updates will be shared here when they're available: https://status.o2.co.uk
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Message 2 of 9
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SeanSheridan
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I am unable to make or receive calls in London area since 12.00 it's now 1.40pm are we any closer to resolving this?
Message 3 of 9
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Cleoriff
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Keep your eye on the status page

https://status.o2.co.uk/

We’re aware of an issue which might be affecting some customers making and receiving voice calls. Our technical teams are investigating. Data and text messages are not impacted. We apologise for any inconvenience.  
Updates will be shared here as soon they are available.

 

Keep rebooting once the issue is fixed

Veritas Numquam Perit

Girl in a jacket
Message 4 of 9
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jatj8tjat
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Same problem as the London area - Falmouth in Cornwall

 

Message 5 of 9
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Stay2
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Hi

So I just received a call...13:43...but I cannot make outgoing calls.
Message 6 of 9
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Myself
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When will this be resolved please . Thanks

Message 7 of 9
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gmarkj
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Keep rebooting your phone @Stay2.
We have no idea as we are also customers @Myself.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 8 of 9
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Myself
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Thank you. 

Message 9 of 9
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