Solved: No sim

Carrie1 · ‎14-04-2020

Hi, I've had to get my son a new phone as he broke his last again. The phone was tesco mobile but I got it unlocked but its still saying no sim. Any ideas as I can't ring and ask for tech help?

MI5 · ‎14-04-2020

@Carrie1

Call O2 for a new sim or to check his account Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff · ‎14-04-2020

@Carrie1

If you put the old sim in the phone it should work. Take it out, reinsert it, turn phone off and back on again and see how you go.

Veritas Numquam Perit

Carrie1 · ‎14-04-2020

Cheers done it several times also turned phone on and if several times. Nothing is working 😭😭

MI5 · ‎14-04-2020

@Carrie1

Call O2 for a new sim or to check his account Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Carrie1 · ‎15-04-2020

The are not taking calls. 😞

MI5 · ‎15-04-2020

Only urgent calls so yours may not be classed as so.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎15-04-2020

Try again at 8am tomorrow

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