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PAC code not worked

Polly1203
Level 1: Joiner
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on ‎15-04-2020 16:51

on ‎15-04-2020 16:51

I've had my phone for 3 weeks and have registered my old number and O2 have confirmed this and PAC code was submitted.  My bill states my mobile number however when I've sent text messages or called someone they don't know it's me as its showing the number they originally sent me .  Can anyone help with this ?

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Bambino
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on ‎15-04-2020 17:12

on ‎15-04-2020 17:12

@Polly1203 Were you moving your number from another provider to O2?

I DO NOT WORK FOR O2



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MI5
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on ‎15-04-2020 17:31

on ‎15-04-2020 17:31

@Polly1203 

Settings >Phone >My number and change it to your correct number.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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