No signal in my village

[Anonymous]

I have lived in my village (Hawkinge in Kent) for 7 years and I have NEVER been able to get a signal. According to the coverage checker everything is hunky dory. Well I can assure you it's not! Can someone be sent to check the coverage and at least update the the coverage checker as it's a load of cobblers!!!

[Anonymous]

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@Anonymous wrote:
I agree but that is not a coverage checker it is clearly stated on the coverage checker page the status page is just for current problems not long term checking

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IMO the disclaimer should be there too.

How many times have we heard from people checking there and its says all good only to report that it is not.

What do you think @Toby 

[Anonymous]

I agree with you there

[Bambino]

The area the OP is in is a black spot. It's the same on all the network's coverage checkers. Basically, O2's says good 2G coverage and not much of anything else. They need to try TuGo. Other than that, there isn't anything that can be done, short of putting up a new mast in the area.

[Anonymous]

This is where BoostBoxes may be of help if they were not limited to business accounts.

Tugo has it's own issues. 😞

[Bambino]

The OP never said if they're Pay Monthly or Pay & Go, so TuGo may not even be an option. They should think about switching to Vodafone. They offer boost boxes.

[MI5]

http://www.theguardian.com/money/2013/dec/17/mobile-phone-coverage-4g-3g-signal-complaints-blackspot...

[Anonymous]

O2 have recently changed the detail on the coverage checker to advise that this is for outdoor coverage only (yes even though further up the page it may state good indoor and outdoor xg coverage). This change was forced by the ASA.

A further complaint was raised to the ASA who stated in their reply that the person reading the page should reasonably be expected to realise the limitations of the coverage checker (which is merely a computer estimate of coverage and is not based on real fact).

Even if advised o2 will not amend the coverage checker as I have found.

[Anonymous]

o2 also offer boost boxes but it seems they are limited to customers who have many phones and spend a lot of money for some reason they wont offer them to normal users

[Anonymous]

damien1 said "o2 also offer boost boxes but it seems they are limited to customers who have many phones and spend a lot of money for some reason they wont offer them to normal users"



BoostBoxes are limited to business customers

I don't believe it's depends on spend limits or the number of handsets taken out.

[Anonymous]

What i meant was that if they offer them to companies they are likely to stay with o2 with generally more than one handset where as most personal users have one or two contracts they don't seem to care about personal customers