No signal in my village

[Anonymous]

I have lived in my village (Hawkinge in Kent) for 7 years and I have NEVER been able to get a signal. According to the coverage checker everything is hunky dory. Well I can assure you it's not! Can someone be sent to check the coverage and at least update the the coverage checker as it's a load of cobblers!!!

[Anonymous]

I think their complaint is about the coverage checker being totally wrong

[Anonymous]

I believe the main gripe is this "According to the coverage checker everything is hunky dory. Well I can assure you it's not! Can someone be sent to check the coverage and at least update the the coverage checker as it's a load of cobblers!!!"

If someone checks before taking out a contract and is shown good coverage only to be left with next to no coverage then one can understand the fallout from that.

Not everyone thinks to try out Payg SIM cards beforehand or may not know people in that area to ask.

[Bambino]

Coverage checkers are notoriously inaccurate. Most have disclaimers. No network will ever guarantee 100% coverage in a particular area, even if the coverage checker says there should be a signal.

[Anonymous]

That would lead to what's the point of having this service at all then ?

[Anonymous]

I can see the ops annoyance while I understand that coverage checkers are not guaranteed there is a big difference between saying good coverage and providing next to none

[Anonymous]

Where's the disclaimer situated on o2's Status Checker Page ?

http://status.o2.co.uk/

http://www.o2.co.uk/coveragechecker

Ive seen this on anther link "This map is a prediction of outdoor coverage. Data reception and speeds may not be as good indoors or in a car. Radio-based mobile technologies can also be affected by local factors including buildings, trees and even weather conditions. This map is just a guide and does not guarantee signal coverage.  You can also check for live network updates in affected areas by visiting our network status page "

[Anonymous]

It is there bob it says this map is only a guide and does not guarantee a signal it's on the coverage checker not the status page

[Bambino]

The coverage checker for the OP's village says only good 2G coverage. It says the same on EE's and Vodafone's coverage checker. 

[Anonymous]

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@Anonymous wrote:
It is there bob it says this map is only a guide and does not guarantee a signal it's on the coverage checker not the status page

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It is in the T&C and in the second link but not on the service checker page which most people check and where we usually direct people to.

I quote "To find out the what’s happening in your area, right now, use our network checker below.

We monitor this site 24/7 and use the data from your check to tell us if there are any problems that we’re not already fixing. It’s rare that we’re not already on it, but we like to be sure."

[Anonymous]

I agree but that is not a coverage checker it is clearly stated on the coverage checker page the status page is just for current problems not long term checking