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No service after porting

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hazymcf
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on ‎04-08-2022 10:30

on ‎04-08-2022 10:30

Hi,  I moved from three to O2 and my porting date was yesterday, it took a while but by last night my number had moved and everything seemed fine (my account was updated, text and phone working with my old number).  However this morning I have no service, have tried both facebook and twitter but cant get any replies.  Is this a normal thing to happen the day after a port?

 

Thanks

 

Hazel

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MI5
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on ‎04-08-2022 10:49

on ‎04-08-2022 10:49

@hazymcf 

You'll need to keep trying O2 then. 

Numbers here Guide: Coronavirus Community Help and Support 

Use Skype if need be Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎04-08-2022 10:45

on ‎04-08-2022 10:45

@hazymcf 

Try resetting your network settings.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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hazymcf
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on ‎04-08-2022 10:48

on ‎04-08-2022 10:48

I have done this as well, no joy

 

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MI5
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In response to hazymcf
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Registered:

on ‎04-08-2022 10:49

on ‎04-08-2022 10:49

@hazymcf 

You'll need to keep trying O2 then. 

Numbers here Guide: Coronavirus Community Help and Support 

Use Skype if need be Guide: A Guide to Skype 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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