No service abroad

[Anonymous]

We have two O2 pay monthly iPhone 7's one works fine in the USA, the other shows no service. O2 customer service tell me it's fine, then just cut me off when it gets too difficult. Pretty rubbish service. Any ideas O2?

[MI5]

Glad you got sorted.

[Cleoriff]

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@Anonymous wrote:
Turned out O2 had added a roaming bar in error after all. Doubt it would have got fixed if it wasn't for posting on here so thanks all!
Graeme

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Hi @Anonymous Pleased to hear we helped in some way at least...:smileywink:

[jonsie]

At least it's sorted now 😀

[Dee-ess]

I have the exact same problem. I am in africa and o2 obviously have put an international roaming bar on my business account because neither of the phone on the account have any signal. I have borrowed someone else’s phone twice at great expense to try and get it sorted but O2 say everything is ok and cut me off. I cannot do anything else as we have no access now to any other comms than internet WiFi. 

[Enlli]

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