Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 276010 Views
  • 2 replies
  • 2 kudos

Resolved! Virgin Mobile credit agreement details?

HiCan anyone advise me on how I can access my Virgin Mobile credit agreement details? I lost my credit agreement number during the changeover and now cannot find out why I am still paying for my phone. I can access my 02 account fine, but cannot see ...

Urga by Level 1: Joiner
  • 3199 Views
  • 2 replies
  • 0 kudos

Resolved! My O2 bill

My bill is overdue for £52.66p and I was wondering if you would be able to let me pay it on Thursday 1st Feb please?

Problem accessing Bill

Hi, anyone help with this problem?Every month when I click on "download and print latest bill" it just takes me to an error screen with the below message, and I cannot access. Everything else on my online account is fine. This is either a server or b...

Ammonite by Level 1: Joiner
  • 402 Views
  • 1 replies
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Resolved! Contract

Hi I have a pay monthly service and I had a 12 months contract. It is suppose to end today that is 28th January. My app still shows that I have to pay. What is to be done since I have moved back to my home country and it doesn't make sense for me to ...

Simrat by Level 1: Joiner
  • 461 Views
  • 2 replies
  • 0 kudos

Resolved! Switching tariff

If I switch tariff does it extend my contract?

Lizp101 by Level 1: Joiner
  • 558 Views
  • 1 replies
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Resolved! Return my fold5 back

I need a bag to post my old fold5 back 

Kevin55 by Level 1: Joiner
  • 506 Views
  • 2 replies
  • 0 kudos

Resolved! Can I upgrade if I pay off my device plan?

As mentioned above can I pay off the contract and upgrade early? Also as I have the anytime switch up if I upgrade will it move me over to the 90 day switch up T&C?

Soks99 by Level 1: Joiner
  • 909 Views
  • 3 replies
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speaking to a human being who can actually help

How in gods creation do you actually speak to a clued up human any more and not some automated message circle jerk or broken A.I bot nonsense.This company has slid so down the hill it's at the bottom of the ocean!

Batfoot by Level 1: Joiner
  • 640 Views
  • 3 replies
  • 0 kudos