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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 248325 Views
  • 2 replies
  • 2 kudos

Outstanding Payment

I have received a notification that I have a bill of £10.64 outstanding which you were not able to recover via my bank direct debit. I have checked with the bank and it appears that the DD was mistakenly deleted.The DD has now been reinstated and you...

Sigillum by • Level 1: Joiner
  • 383 Views
  • 1 replies
  • 0 kudos

Porting my number

My old number was supposed to be ported today, but my phone still shows the temporary number, please help

Mausi by • Level 1: Joiner
  • 336 Views
  • 1 replies
  • 0 kudos

Swap from Virgin to O2

I'm trying to swap my number from Virgin to O2. My Virgin SIM hasn't been used for a while and I think the SIM has been deactivated. To do the SIM swap, I think I need to get a code sent to my Virgin SIM, but can't do that if it has no service. I hav...

Boot loop

Hi has anyone had this boot loop thing I’m at my wits end with daughters phone please can anyone help

AnneL by • Level 1: Joiner
  • 797 Views
  • 4 replies
  • 0 kudos

De to I phone 15 pro

I ordered phone with e sim.How does it work is all set up .on entering e sim it said incompatible.although I ordered phone with e sim.should it all be set up ?

Robbo9006 by • Level 1: Joiner
  • 320 Views
  • 1 replies
  • 0 kudos

Roaming

I block data while roaming accidentally 

Rosita by • Level 1: Joiner
  • 362 Views
  • 1 replies
  • 0 kudos

Bill payment

Hi there, I have received multiple texts and emails saying I have not paid my bill. My direct debit has come out of my account as usual so I am unsure why O2 think I haven't paid? Please can you advise what I should do next.

KarenTC by • Level 1: Joiner
  • 1019 Views
  • 4 replies
  • 0 kudos
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