No mobile service

[EmPatt93]

Hello. Currently my phone has no service and I cannot use wireless data or make calls. Unsure how to proceed. Thanks

[Bambino]

@EmPatt93 See below:

How to find help & contact O2: A Guide - O2 Community

How can I sort out my network issues? - o2uk

Why do I have poor coverage indoors? (o2.co.uk)

My Network App - Find Out More About Your Network Coverage | Apps | O2

WiFi and 4G Calling: Everything You Need To Know (o2.co.uk)

If you have no phone to use download Skype: Guide: A Guide to Skype 

Call for free on 0800 032 1402
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say 'Upgrade', 'Lost/Stolen', or 'Fraud' if the suggestion above doesn't get you through.
Best time to call is 8 am.
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)