No data whilst roaming in the USA!!!

[Technojock]

Travel Inclusive Zone Bolt On
No data!

[Martin-O2]

Hey @Cleoriff as the issue has already been resolved refunds should have been arranged so If anyone is still waiting for this I can chase it for them on an individual basis or they can contact customer services. 

[Cleoriff]

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@Martin-O2 wrote:

Hey @Cleoriff as the issue has already been resolved refunds should have been arranged so If anyone is still waiting for this I can chase it for them on an individual basis or they can contact customer services. 

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Thanks @Martin-O2

[Technojock]

@Martin-O2 promising news this issue has been resolved. Thanks for your help. Is there a technical explanation of what the fault was? This will help give confidence when I return to the US next month the data will work!

[jonsie]

That's great to hear. @Martin-O2 will be in Monday to pick up your message and will contact you then. I think the only explanation is that no one input the details onto the system.....or the've given the hamster extra rations 

[Scooty997]

In New York just now. 0.5mbps down and up on AT&T and T-Mobile. Useless

[jonsie]

That's unusable. Time for customers to change network as soon as their contracts are at an end. I found the same woeful data speeds in Thailand.

[Cleoriff]

So not resolved then?

[Scooty997]

No definitely not. Snapchat seems to be entirely blocked! Nothing will load/send. Thinking of buying local sim. What a joke

[jonsie]

A local sim will serve you better if your phone is unlocked

@Bambinocan advise you on that.....

[Bambino]

@Scooty997 A local sim from T-Mobile or AT&T might help, but it depends on how long you're planning to be in the US. T-Mobile has so many different variations it would be best for you to call into a store and see what might suit you best.

Edit: Obviously too late for you now, but next trip look into a Three Pay & Go sim.