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GOA
Level 1: Joiner
  • 1 Posts
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on ‎07-12-2023 08:18

on ‎07-12-2023 08:18

Hi, I think my sim has been deactivated? I ordered a pay as you go sim recently and called you when it hadn’t arrived. It has now come, I activated it but you already sent out another one. Has my current one been deactivated? If so, can you reactivate it please

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Enlli
Level 70: Enigma
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on ‎07-12-2023 08:58

on ‎07-12-2023 08:58

This is not O2 but a community of customers 

 

Sounds that may be the case

You can message O2 on

 

 Facebook (https://o2uk.co/O2CFB)  

X (Twitter) (https://o2uk.co/O2CTW) or 

Instagram (https://o2uk.co/O2CIG) 

They should be able to help you.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎07-12-2023 09:04

on ‎07-12-2023 09:04

@GOA 

PAYG sims need to be topped up to activate them Guide How to Top Up (PAYG) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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