Not receiving SMS's from international numbers
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on 07-12-2023 09:47
Hello
I am currently in Sweden and I am not receiving SMS messages from international phone numbers. I am still able to receive SMS's from UK numbers (e.g. automated messages from PayPal, DPD, O2UK, etc.) but not international numbers.
I have a pay monthly SIM contract with O2 travel inclusive bolt on activated.
Can you please assist with this issue?
Many thanks
Daniel
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on 07-12-2023 09:56
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks
Guide: How to find help & contact O2
Guide: Text Message Tips (not sent or received)
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 07-12-2023 09:59
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on 07-12-2023 09:59
If you cant receive SMS from international numbers it is usually the network in that country that cant send messages to you.
Are they using +44 7*** 123*** or 00 44 7*** 123*** to send the text
Have a look at this guide as well Guide: Text Message Tips (not sent or received)
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

