@Louise54
Check guides and help.
Guide: How can I sort out my network issues?
Guide: Is the network down for me or everyone?
https://www.o2.co.uk/apps/my-network
Understand your network coverage
With the My Network app you can keep an eye on your coverage, wherever you are. Download the app and you’ll be able to:
- check the status of our network in your area – you don’t even need to enter your postcode
- test your network speeds
- report any issues with your service.
It’s simple to use and means that you can check the network without having to visit the main site or even enter a postcode.
If needed Guide: How to find help & contact O2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
