Nhs refund

[Anonymous]

Kindly tell me how to get along

[MI5 · Accepted solution]

Hi @Anonymous please see help here https://community.o2.co.uk/t5/Other-Products-and-Services/O2-Open-amp-Friends-and-Family-discounts-How-to-sign-up/ba-p/1020172

[Cleoriff]

@Anonymous  After reading the above guide.....the code to apply for NHS employees to use O2 Open is NHS01

[MI5]

Although different authorities may have different codes so best to check with your own HR dept.

[Cleoriff]

That's a new one but ok....I thought all NHS codes were the same...

[MI5]

No they are linked to the email address.

[Cleoriff]

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@MI5 wrote:
No they are linked to the email address.

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Must have missed that...I always reply on the comment you made here https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/O2-open-discount/m-p/1045292/highlight/true#M12...

Not disputing of course, but genuinely didn't realise it was based on email address...

[MI5]

NHS01 is correct if you have an NHS email address.
You know yourself that different trusts have different emails though and as it's linked to that it may not necessarily be NHS01. Just worth mentioning because it will fail if the wrong code is used.

[Marjo]

Hi @Anonymous welcome to our forum! Please do take a look at the advice above from @Cleoriff and @MI5 (thanks guys!) and let us know how you get on with the discount. It would be great to hear back from you!