Solved: Re: New sim and want to keep old number

Luke26 · ‎07-07-2021

I have a new account and sim but want my old number how can I do this please?

MI5 · ‎07-07-2021

Do a sim swap Guide: Sim Swap: a mini guide 2017 update

or if old number is not O2 you need to port in Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-07-2021

@Luke26

Do a sim swap Guide: Sim Swap: a mini guide 2017 update

or if old number is not O2 you need to port in Guide: Migration & porting into O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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