Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Swap sim

Hi, I'm trying to swap my sim from old device to my new device. But the problem is that it's a swap from my old iPad sim to new iPad sim so I can't receive the message containing the code to swap it. I'm stuck could you please help.

Resolved! New phone

How do I tfr my number to my new phone?

Invalid number showing in help chat

Hi,I was looking to start an online chat to find out some information ,it asks for name then mobile number when I entered my mobile number is says it's invalid ,any idea's why ?

Resolved! Charged for products I didn’t buy

Hello. I have O2 I’ve been abroad for the last 3 months. I got charged for things I haven’t ordered and I can’t find a free telephone number from abroad to speak with any O2 representative. The website it’s made so people do not get in touch with any...

Resolved! New contract

I av ordered a new contract sim card today and they is a tracking number on the email but royal mail app won't accept the number

Refurbished Monthly Pay

Hello , everyone! I want to ask you a short question. For the begining i will start saying that i want to buy a new phone (refurbished) but i already got declined in the first try for a new one (non refurbished), becouse of my credit score. So i boug...

Resolved! how can i view my previous bills

how can I view my previous bills? Admin Edit: Removed bug additions from title

Requesting a specific mobile number (last few digits) - who do I contact?

Good afternoon, I would like to make a request with O2 to personalise the last 6 digits of my mobile number. The team on Twitter told me I could do it by calling Customer Services on 202 - so I did. I called twice and both times the people that I spo...

Resolved! Going Abroad for 12 months

Hi there - I’m taking a project abroad and I’ll be there for 6-12 months. What is the best Value for money contract / upgrade / bolt on?I would like to receive calls from the Uk and also use data roaming but I feel the £4.99 a day is a bit too much!T...

Resolved! Data sharing

How can I share data with my husband? It says both devices can share data but I don’t actually know how to share it? Thanks

O2

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