Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! First bill

Hi i am a new customer, paying monthly. I took out a contract and received my phone yesterday. I received my first bill saying its for the period yesterday-yesterday. I want to know why i am paying a full month's bill for just yesterday when i have o...

Resolved! Changing tarif

When i try to change my tarif it just says it cant, is this because ive already tried changing it in the past? Last time i did it it said my new tarif would be available on april 4th but its still showing as my old tarif

Paying monthly for airpods

Hi is there a way to buy AirPod pro headphones and pay for them monthly?Thanks

Resolved! Iwatch 6

I have changed from Iwatch 5 to 6 did all I was told deactivated the 5 from my iPhone and registered the 6I have a data plan £5 per month but when I try to set up I get oops can not load up the page to sign into my O2 account says error code 10

Complaints

What is the best way to deal with this situation: basically it was last year in November and I requested my bill total and I was given a wrong amount from what I thought it was but when I rang back in to make payment the amount had multiplied I said ...

Error code 10

I have apple Iwatch 5 with a data plan £5 per month when I go onto the watch app to set up data I get oops can't connect to let me put in user name or password says error code 10 .This is also happing on my partners Iwatch 6 now so annoying

Resolved! Tablet

Hi just got a tablet from 02 and I sure I was meant to received a free gift with it . Ear buds is what I clicked when I was asked what I wanted. Were they meant to be sent with the tablet or come after. ? Any help would be appreciated.

Unable to connect to local internet abroad on my iPhone

Hello, I've just landed in Australia and Im unable to connect to local internet networks on my iPhone. The same happened to me when I was in Italy in September. Any advice please, as it's impossible to find a support e-mail address to contact O2?

Resolved! Have I been accepted?

I ordered an Iphone from O2 on Tuesday, and have paid a deposit of £275 due to my limited credit history. I received the legal documents and also 5 minutes later, another email saying “We've received your order. You're all set.... Thanks for your ord...

Resolved! O2 Calls switched off

O2 have just switched off my calls? I just got a notification on my XS Max telling me they’ve been switched off. My latest Bill was paid without a hitch and I’ve checked for any issues in my area but everything is apparently fine?

O2

Forum Posts