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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 256180 Views
  • 2 replies
  • 2 kudos

Resolved! contract order

i’ve ordered a pay monthly device yesterday before 12am and i haven’t had any emails telling me the delivery information. i’m wondering how long it would take?

Elle5 by • Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos

Resolved! Call from O2 asking whether I'm happy with the service

Hi, just received a phone call from O2 asking me if I'm happy with the provider and is everything OK. I'm with O2 for almost two years, and I believe this was probably the first time I received such a call. Is this a regular practice or I should susp...

0x1D by • Level 1: Joiner
  • 1169 Views
  • 2 replies
  • 0 kudos

Resolved! O2 community monthly Rewards.

Dose anyone know where abouts on the o2 you can see when your o2 community Rewards has been applyed to your account?

Luke30 by • Level 7: Part Timer
  • 487 Views
  • 1 replies
  • 0 kudos

Resolved! O2 is being ridiculous.

O2 is being ridiculous because I have worked out my next month bill and I will be charged £33 because I have to pay £3.50 for the late last months bill and I have £19.50 for the stuff I payed for on Google play store and as well as the £10 for my tar...

Luke30 by • Level 7: Part Timer
  • 783 Views
  • 4 replies
  • 0 kudos

Resolved! Dual sim not activating - with new work sim

Hi all, Got a new sim card from work with a phone number allocated to it. Decided to change my own sim to an e-sim do I could dual sim with my sim from work. So the e-sim works fine but when I've plugged the new sim from work in as a secondary it's n...

jakeocoy by • Level 1: Joiner
  • 755 Views
  • 3 replies
  • 0 kudos

Resolved! Text messages Mobivity Alerts help

Hay guys need some help please.Iv just got a text message from Mobivity AlertsFreeMsg: U have joined Mobivity Alerts for £1.50 per alert (max £4.50 per week) until you send STOP to 80876. Help ? 01 206 700 480I have not joined Mobivity Alerts so I do...

Mobility by • Level 1: Joiner
  • 1028 Views
  • 2 replies
  • 0 kudos

Resolved! Data restricted

I'm having issues with my data being restricted even after bill payment has been made. Calls and texts are working but data is not

RGav by • Level 1: Joiner
  • 476 Views
  • 1 replies
  • 0 kudos

Showing calls to 0800 numbers on bills

I have asked 4 times, got 4 different answers, and my need is still not resolved I need a copy of my Feb & Mar 2021 bills, SHOWING CALLS TO 0800 NUMBERS (I need this to prove to an insurance company that I told them something, a few hundred quid is h...

still waiting

ordered on 18th of may contacted o2 says i have to wait again another 24 hours 3 days and another 1 day waiting again. got a email saying your order has been recieved and processing. had all my legal docs sent to me so dont understand

pete91 by • Level 1: Joiner
  • 593 Views
  • 2 replies
  • 0 kudos
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