This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237608 Views
  • 2 replies
  • 2 kudos

O2 not taking payment but billing says paid

Hello everyone, I am hoping I can find a solution to this or if anyone has had this issue before. My o2 app and the website are both reporting that my o2 and my wife's bill have been paid in full. However when we check our bank accounts the money has...

Niblic3rd by • Level 1: Joiner
  • 15851 Views
  • 31 replies
  • 0 kudos

Resolved! Contract

Hi, wondering if anyone could help. Lost my SIM card whilst moving, and without that SIM card they won’t let me update my address to get a new SIM card? I haven’t got I’d, but no all details.Any way I can do this?

Courtney6 by • Level 1: Joiner
  • 397 Views
  • 1 replies
  • 0 kudos

Contract + network

I have 2 problems. 1st is since I have signed a new contract with O2 the network coverage is very poor even though it shows full coverage on my postcode. I have spoken to an agent and he told me I have to switch my phone one/off to check availability...

Credit Referral Team

I have order sim card on 29 March 2021, and Credit Referral team tell me need 72 hour to credit check, but 6 April hasn't receive sim card. Please let me know what happen?

Usagi by • Level 1: Joiner
  • 490 Views
  • 2 replies
  • 0 kudos

Shared data

I have 3 accounts with o2, two of which are activated to share data (on the list they have a picture of a phone with a star inside under the list of able to share data) however I cannot seem to share data, there is no option to click on anything, doe...

Nejlag by • Level 1: Joiner
  • 1475 Views
  • 9 replies
  • 0 kudos

Resolved! premiumsms

How to stop premium SMS contact from my mobile?

mira by • Level 1: Joiner
  • 392 Views
  • 1 replies
  • 0 kudos

Resolved! Changing to cheaper contract

I’m currently paying for 3 contracts, one for my own phone (iphone XS), my sisters phone (XR) and an ipad for uni work. I upgraded in Summer 2019 so will be a while before I can upgrade to a cheaper contract. Its just not affordable as I’m paying ove...

Resolved! New phone

I've reviewed my new phone, how do I keep my old number

Loukin1 by • Level 1: Joiner
  • 606 Views
  • 2 replies
  • 0 kudos
Top Kudoed Authors
View All
Top