Need to swap o2 contract number from ordinary sim to micro sim

[Anonymous]

This morning I received a Sony Xperia T on o2 Pay and Go with a micro sim, I already have an o2 contract phone and I want the contract phone number (on ordinary sim) in my Xperia T.  Before I bought this Xperia T with a micro sim, I chatted online to two different reps, who both told me "yes, of course", it will be no problem to transfer one number to the micro sim.  Today I ring o2 and they tell me they cannot transfer my ordinary sim contract number on to the micro sim received with the phone and that they will have to send me yet another micro sim, which I will then have to activate, which is ok, but as you know, when you have received a new phone, you want to use it and not have to wait for four days (now, I am told, with the bank holiday).  Why did I bother checking this out first to then be told this?  Feel like sending it all back and buying elsewhere!

[MI5]

Try this http://swapmysim.o2.co.uk/

[Anonymous]

MI5 do they send a blank mirco sim out for swapping sims or am I making that up?

[MI5]

I am thinking CS don't realise the OP already has a micro sim - No need for another one to be sent out....?

[perksie]

I've just done this and the Pay and Go microsim sent with the phone had to be changed for a Pay Monthly one.

[MI5]

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@perksie wrote:

I've just done this and the Pay and Go microsim sent with the phone had to be changed for a Pay Monthly one.

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That would explain it

[jonsie]

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@perksie wrote:

I've just done this and the Pay and Go microsim sent with the phone had to be changed for a Pay Monthly one.

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Do tell....what you got?:smileyhappy:

[MI5]

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@jonsie wrote:

Do tell....what you got?:smileyhappy:

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Any prizes for guessing

[Anonymous]

Maybe perksie got Jonsie new phone?

[MI5]