Need my old number to regain access to my Microsoft account

[Shauna12]

Hi, I am looking to get a sim that has my old number on it so that I can access my Microsoft account again. I have been having the problems for a year now and it is stressful. Can this be done 

[MI5]

@Shauna12 

Unlikely, but you need to ask O2 Guide: How to find help & contact O2 

Have you tried changing your number with Microsoft?

https://support.microsoft.com/en-gb/office/update-your-profile-0ddb9ebf-2850-4533-b07f-cba2c90acbc1#....

[Enlli]

How long as it been out of use as you mentioned a year I suspect the number is out of quarantine and returned to the issuing network 

[Shauna12]

I am unable to sign in to my Microsoft account without the number. 
I have attempted to get the number on a PAYG card but got mixed feedback from O2… they were unable to do it over the phone and I am no longer living in the Uk 

[Shauna12]

So I would be able to request that number on a sim if it hasn’t been reissued? 

[MI5]

@Shauna12 

No one here can know.

As I said, it's unlikely but you will need too ask O2.

Guide: How to find help & contact O2 

[Enlli]

Being abroad complicates things. SIM would need to be sent to a UK address. 

[MI5]

That's the least of the problems.