Need my old number to regain access to my Microsoft account
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-07-2024 16:07
Hi, I am looking to get a sim that has my old number on it so that I can access my Microsoft account again. I have been having the problems for a year now and it is stressful. Can this be done
- 153135 Posts
- 652 Topics
- 29221 Solutions
04-07-2024 16:12 - edited 04-07-2024 16:13
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
04-07-2024 16:12 - edited 04-07-2024 16:13
Unlikely, but you need to ask O2 Guide: How to find help & contact O2
Have you tried changing your number with Microsoft?
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-07-2024 16:13
How long as it been out of use as you mentioned a year I suspect the number is out of quarantine and returned to the issuing network
- 3 Posts
- 1 Topics
- 0 Solutions
on 04-07-2024 16:26
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-07-2024 16:26
I am unable to sign in to my Microsoft account without the number.
I have attempted to get the number on a PAYG card but got mixed feedback from O2… they were unable to do it over the phone and I am no longer living in the Uk
- 3 Posts
- 1 Topics
- 0 Solutions
on 04-07-2024 16:26
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-07-2024 16:26
So I would be able to request that number on a sim if it hasn’t been reissued?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-07-2024 17:03
No one here can know.
As I said, it's unlikely but you will need too ask O2.
Guide: How to find help & contact O2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
- 9957 Posts
- 93 Topics
- 1918 Solutions
on 04-07-2024 17:53
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-07-2024 17:53
Being abroad complicates things. SIM would need to be sent to a UK address.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Content
on 04-07-2024 17:59
That's the least of the problems.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

