Solved: Re: NOKIA LUMIA 710

HUTCHINSON17 · ‎07-01-2014

Is there anyone that can tell me why ? i can send Text messages with photo's attached from

the UK, but i always have trouble sending them from the USA.

I was informed by 02 staff that you have to be on the internet to send Messages with Picture Attachments with all Android,Windows and Apple Phones !

Which i cannot understand because i can send them alright in the UK without being on the internet.

MI5 · ‎07-01-2014

You need a data connection to send & receive MMS. The phone turns it on and off automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎07-01-2014

You need a data connection to send & receive MMS. The phone turns it on and off automatically.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎07-01-2014

So if you have data roaming turned off they will fail from abroad

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MI5 · ‎07-01-2014

@adamtemp64 wrote:
So if you have data roaming turned off they will fail from abroad

Correct.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

perksie · ‎07-01-2014

@MI5 wrote:
You need a data connection to send & receive MMS. The phone turns it on and off automatically.

Deja vu?

http://community.o2.co.uk/t5/Other-Devices-Nokia-Blackberry/Nokia-Lumia-710-cant-send-MMS-picture-me...

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MI5 · ‎07-01-2014

I didn't see that one coming - Maybe O2 will add a feature to turn roaming on automatically too

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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