Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113203 Views
  • 20 replies
  • 5 kudos

Help me unlock my iPhone

Hi everyone. I'm looking a bit of assistance unlocking my pay as you go iPhone. I've been jumping through the O2 hoops but getting nowhere. I hope this isn't confusing and that someone has been through a similar experience.I've had an O2 Simplicity s...

Anonymous by Not applicable
  • 2614 Views
  • 4 replies
  • 0 kudos

Pay Monthly Contract

My mobile contract ends in 2 days (on 6th May 2010). I have just decided I don't wish to continue with the contract. Can I ring up and cancel it on 5th May? I don't want them to carry it on because i will be stuck in the contract for another 24months...

Anonymous by Not applicable
  • 536 Views
  • 4 replies
  • 0 kudos

new sim emergency calls only

i recently recieved a batch of pay and go sims which dont expire untill mar2011,but i have tried every 1 in my o2 phone and all i get is EMERGENCY CALLS ONLY,why is this?my old o2 sim works fine

Anonymous by Not applicable
  • 3237 Views
  • 8 replies
  • 0 kudos

Contract renewal date

HiLooking at myo2 account the renewal date is 10/06/10 and i understand i can upgrade one month early being 10/05/10 but if i decide to cancel do i need to i need to give notice on the 10/05/10 or the 10/06/10 as i am getting a loyalty discount & if ...

Anonymous by Not applicable
  • 1923 Views
  • 5 replies
  • 0 kudos

Charged twice for my bill?

My Bill due date says it was 1/5/10 but I pay'd by card on the 29/4/10. I found today I have been charged for my bill through DD. What is happening here? Ive pay'd by card before and not had a problem?

Anonymous by Not applicable
  • 3266 Views
  • 9 replies
  • 0 kudos

Receiving sms abroad

Hello, With my spanish phone I never have to, but now that I have an UK phone people told me that you normally pay also for receiving sms when your are abroad. Is it really that the normal precedure? Thanks for you clarification. Regards,Federico

Anonymous by Not applicable
  • 955 Views
  • 4 replies
  • 0 kudos

Under 18 Contract *Solved*

I'm 17 and I want to move to contract. I'd like to keep my mobile number and online login. I gather that I have to do this in my parents' name, but link to my bank account? How would I do this?Thanks.

Anonymous by Not applicable
  • 1649 Views
  • 4 replies
  • 0 kudos

Blackberry bold 9000 sent to repair

Right i send my blackberry bold 9000 to repair on the last day of my warrenty. friday 30th april as my warrenty run out on may1st but it was weekend and they cant send it out untill tuesday coming. but they have booked it in. will this still be fine....

Anonymous by Not applicable
  • 1129 Views
  • 11 replies
  • 0 kudos

I hate my existing handset and want an iphone

I am only a few months into a 24mnth o2 contract so i realise i wont be able to change my handset on my existing deal. I currently have a Samsung Jet on a £30 a month contract with an added bolt on of unlimited web.What i would like to know is if i b...

Anonymous by Not applicable
  • 1857 Views
  • 8 replies
  • 0 kudos