Re: Live Chat

jegan · ‎21-07-2020

my phone is blocked

jegan · ‎21-07-2020

how can I unlock my device

MI5 · ‎21-07-2020

@jegan wrote:
how can I unlock my device

Guide: Unlocking an O2 phone to use a different SIM card

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jegan · ‎21-07-2020

and I need to unblock the phone

jegan · ‎21-07-2020

Can anyone help

jegan · ‎21-07-2020

I can't make call

MI5 · ‎21-07-2020

@jegan

How to get PUK here https://www.o2.co.uk/help/phones-sims-and-devices/unblock-your-phone

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎21-07-2020

To pay bills, ask for payment extensions etc, you need to contact the Payment Management Team.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
The best number to get through seems to be
0800 587 4005

Your phone will still get restricted automatically as no one has the relative skill to override the system. You will need to call again to be reconnected

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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