My new sim does not work

Doru · ‎20-08-2019

I ordered a new sim popped it into my device but it does not work

MI5 · ‎20-08-2019

There is currently a problem with activating sim cards.

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Marjo · ‎22-08-2019

Hi @Doru , just wanted to ask how you're getting on with this since you last posted, did you manage to get your SIM working ok with customer service?

Andy231 · ‎25-08-2019

I'm having the same problem,customer services saying SIM is activated but still won't work,been told there updating systems,it takes time to activate,phone mast is down,shocking service

Cleoriff · ‎25-08-2019

Hi @Andy231

Yes they are doing system maintenance until Monday...so many services aren't working till then.

https://www.o2.co.uk/help/phones-sims-and-devices/system-maintenance-notification

Veritas Numquam Perit

Andy231 · ‎25-08-2019

Thank you

O2

My new sim does not work

Cancelling subscrption

Not renewing my contract

3G switch off

no service after porting number

Phone Upgrade