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My Tariff

Anonymous
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I upgraded to a new tariff in January 2017, which said £11 for the first 6 months and £22 for the last 6 months. I have noticed my tariff says £22 per month. Why? Thanks. Abesh

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MI5
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If you look in your myo2 http://www.o2.co.uk/myo2 you will see either a bolt on for the half price reduction or an allowance of -£11.00 in the adjustments section.
The main tariff is £22.00 so will always show this value but your bill will be adjusted for 6 months.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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If you look in your myo2 http://www.o2.co.uk/myo2 you will see either a bolt on for the half price reduction or an allowance of -£11.00 in the adjustments section.
The main tariff is £22.00 so will always show this value but your bill will be adjusted for 6 months.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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Exactly the same with me @Anonymous I am on the £18.00 sim only and it's £9.00 for the first 6 months.

It shows as £18 but in the adjustment section there is -£9.00

I also checked my bank balance and the correct amount has been deducted.

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jonsie
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MI5
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Mine is a bolt on but it's a permanent reduction rather than a time limited one, but my belief is temp limited reductions show as adjustments.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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@MI5 wrote:
Mine is a bolt on but it's a permanent reduction rather than a time limited one, but my belief is temp limited reductions show as adjustments.

I beg to differ...

 

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MI5
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Interesting - must be down to who sets up the contract, but either way it still shows the full tariff with the discount applied separately.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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After this debate I went and checked my bolt ons. (Previously only looked at bill breakdown section where it does show as an adjustment)

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MI5
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Thanks for confirming....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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To add...I am not sure why, as I took mine out only 4 days before @jonsie, that I got 50% off and he only got 30% Confused

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