Solved: Moving to Sim only

Anonymous · ‎22-12-2016

My contract is due to expire at the end of January and instead of upgrading my phone now (as I can upgrade a month early) I want to move to a 30-day sim-only deal and get a tasty upgrade in the next Black Friday sale, knowing that further upgrades will also align nicely with Black Friday.

However I don't really see any straightforward way of doing this as I am not currently on one of the newer tariffs which split the device and plan.

Do I have to order a new sim-only deal, then cancel my contract and use a PAC to move my number over?

MI5 · ‎22-12-2016

No, just call CS and they will switch your account to simo.
You don't need to change anything at uour end.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-12-2016

No, just call CS and they will switch your account to simo.
You don't need to change anything at uour end.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-12-2016

You will be waiting at least a year for Black Friday deals I think

Anonymous · ‎22-12-2016

Yeah I know but there were some stunning iPhone 7 deals in the fortnight before Black Friday but I couldn't take advantage due to my contract running to January, my HTC M8 will be just fine for another 11 months.

I'll call up after Christmas when I am technically allowed to switch.

MI5 · ‎22-12-2016

Good plan.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Moving to Sim only

Name spelled incorrectly

Failing Eligibility after 14 day new customer retu...

STAC Code

Move bill date

S25 pre order delivery date