Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 219467 Views
  • 2 replies
  • 2 kudos

Resolved! 3G coverage

I work in a business park in North Wales and this is the coverage map for 3G in the area As you can see where I am is a business park and there is zero 3G where I work?! I was under the impression when I upgraded nearly 15 months ago that the O2 cove...

3G parc menai
Anonymous by Not applicable
  • 4856 Views
  • 8 replies
  • 0 kudos

If Scotland leaves the UK, will O2 charge international rates?

Been bugging me for a while, I have friends and family in Scotland and text/call them frequently. If Scotland leaves the UK, they'll become a foreign country not automatically an EU member so will it cost the same to text as it would contacting someo...

Anonymous by Not applicable
  • 4877 Views
  • 55 replies
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Resolved! Upgrading

If my upgrade is due on 19 SEptember, but I don't want to upgrade till later can I downgrade my tariff or will that affect my upgrade? Still thinking iPhone 6 plus or galaxy note 4. iPhone too expensive!

Anonymous by Not applicable
  • 2120 Views
  • 4 replies
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Resolved! Keeping old number

I have had a contract with O2 for around 8 years with the same number but the contract is in my dads name. The only way I could have it in my name was by taking out a new contract. I was told in store that I would have to get a new number and couldn'...

Anonymous by Not applicable
  • 2036 Views
  • 4 replies
  • 0 kudos

Resolved! switching network and charges

Hey i apologise if this has already been answered somewhere but i the information i found was mixed as i understand it, you must give O2 30 days notice before leaving their network otherwise you incurr a fee however some people have said if you get y...

Anonymous by Not applicable
  • 1771 Views
  • 5 replies
  • 0 kudos

Resolved! upgrade

if i payed off my contract would i be able to upgrade? I want the iphone 6 when it comes out but it says i cant upgrade until 2016

Anonymous by Not applicable
  • 2498 Views
  • 9 replies
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Can't not hear anyone when calling NO text's

Hi all, For the last 3 months i have not been able to make calls or recvice text's. I have had to you the app tugo. I have been to the o2 shop and have had my sim card changed in both of my phones as i have 2 contract's with o2. I have been to manche...

Anonymous by Not applicable
  • 3313 Views
  • 43 replies
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Resolved! Can't upgrade from sim-only deal

Hi,Three months ago I went to a store and asked whether I can go with 1-month pay monthly contract and transfer my existing prepaid number. I was told that it's better to go with 12 months sim-only deal (I told them that I am looking forward to iPhon...

Anonymous by Not applicable
  • 9329 Views
  • 22 replies
  • 0 kudos

Resolved! Whatsapp

My boyfriend ( only 6 months )had to go to New Zealand to see his sick mum. He turned all phones off because of work contacting him. He's been gone 6 weeks and the other day his Whatsapp was in use. I got a friend to call the number on her phone and ...

Resolved! Fast O2 Refresh Upgrade

Hello, I am an avid Apple fan (please don't debate this) and as you will know the new iPhones were unveiled today. I am currently on an O2 Refresh contract with my iPhone 5S and would like to pre-order one of the new iPhones when they're available to...

Anonymous by Not applicable
  • 3969 Views
  • 44 replies
  • 0 kudos