Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Pac request

I recently got my PAC from my last provider (Vodafone).I filled out the online form at o2.co.uk late on Monday night (2-1-17) but haven't had anything back from o2 yet.Is it too early to be worried or should I give o2 a call?Thanks.Rob.

Resolved! Swapping sim pay & go to pay monthly can I keep credit on old

hi I've ordered a new sim only changing from pay & go to pay monthly - I have £30 credit on old sim can I get refunded for this money ? my new sim is unlimited free minutes and texts. Thanks

Resolved! phoning from morroco

does anyone know the o2 daily price for data roaming if travelling in morocco?

Resolved! Expensive Goodwill Gesture

After a series of frustrating exchanges with Gurus and Customer Service operatives last week, I finally reached a level of supervisor who could resolve my problem (related to data sharing).When he had finished, the O2 supervisor said he would add a 4...

phone problem

my phone will not send an email to my computer. it says server error

Resolved! Pay as you go text tariff

Why am I charged 14p a text from one UK phone on a UK O2 sim to another UK phone on a UK O2 sim in the UK? The classic pay as you go tariff advertised on the O2 site is 5p a text. The 14p a text tariff seems to be the international rate.

Resolved! Travel bolt on

How do I get travel bolt on? The text number given doesn't work. I'm travelling to Dublin

Resolved! Changing my card details

I would like to change my card details online and I'm unable to see the option of 'My Details' on My O2 to be able to do this, can anyone advise, thanks.

Resolved! Scammer Alert

Just had a text message from 'MYO2' quoted below:"Hi Ken, we're having trouble verifying your account details. Head over to https://www.my-o2.com to avoid your services being suspended"Sender: MyO2 no numberWeb address is registered toRegistry Regist...

Resolved! idiots at 02 linked my 2 02 numbers

i signed up via live chat for a second contract a couplwe of days ago the idiot that did it has used the email i have for my first number to sign me up to my 02 with linking the two accounts now all the bills are showing up on the my02 app on the new...

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