Solved: O2 Live Chat

Anonymous · ‎21-11-2016

Isn't it totally annoying when you cannot get through to O2, even on Webchat when this is the only option provided AAAAHHHHH

MI5 · ‎21-11-2016

Have you tried this link ?
https://chat.o2.co.uk/system/templates/chat/capita/chat.html?entryPointId=1017&templateName=capita&l...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎21-11-2016

Have you tried this link ?
https://chat.o2.co.uk/system/templates/chat/capita/chat.html?entryPointId=1017&templateName=capita&l...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎21-11-2016

@MI5Just tried that link and got this (just the heading and no other info?) Does it work for you? Nothing else loaded at all...

Veritas Numquam Perit

Cleoriff · ‎21-11-2016

This link opens...whether anyone will pick up is another matter..:smileyhappy:

http://www.o2.co.uk/mobile/chatnow

Veritas Numquam Perit

MI5 · ‎21-11-2016

Yep, working fine - you got ad blockers or something running?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MI5 · ‎21-11-2016

@Cleoriff wrote:
This link opens...whether anyone will pick up is another matter..:smileyhappy:
http://www.o2.co.uk/mobile/chatnow

That goes to the same place - look at the URL when you click through to enter your details.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎21-11-2016

Yes I have got adblocker but disabled it as soon as you said and it still never opened?

Never mind obviously works for you and not me ...

Veritas Numquam Perit

MI5 · ‎21-11-2016

Yes, as shown.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎22-11-2016

Just to update...the live chat link shown in @MI5's post above, is now working for me

Veritas Numquam Perit

MI5 · ‎22-11-2016

Good news

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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