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Moving from Pay & Go to Pay Monthly

Anonymous
Not applicable

Hi, I would like to keep my number, I tried Moving from Pay & Go to Pay Monthly, but it does not work, and now I have two numbers, what I have to do to keep my old number ?

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Bambino
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@Anonymous Call customer service on 202 from your Pay Monthly number. Free call. Do not try to do this via Live Chat.

I DO NOT WORK FOR O2



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Bambino
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@Anonymous Call customer service on 202 from your Pay Monthly number. Free call. Do not try to do this via Live Chat.

I DO NOT WORK FOR O2



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jonsie
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Anonymous
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ok thank you
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Anonymous
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I tried that already, and does not work
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Bambino
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If the link doesn't help, call customer service, as has been advised. This is a customer forum, so there isn't any more we can do from here.

I DO NOT WORK FOR O2



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Anonymous
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yes I know, thank you for the info, but I have one more question, if I'll call customer service, do I need a PAC code or something?
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Bambino
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No, @Anonymous. Customer service will help you. Please come back and let us know how it goes.

I DO NOT WORK FOR O2



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Anonymous
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thanks, of course, I'm trying to call but there is still busy if I'll do it, then I will share this
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jonsie
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