Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Travel to China

Hi. I am traveling to China/Hong Kong next week. Can you please advise me of charges for calls and data while I am there? many thanks Steve

Resolved! Phone upgrade time

Hello,I'm looking to upgrade my phone relatively soon and I was wondering if I should wait til around December if they might have some form of Christmas sales or is it usually the same.Also If I should go through o2 or something like carphone warehou...

Resolved! Help! I do not know what I am supposed to do with a Triple Sim that has just arrived.

I got a phone call a day or so ago, in which someone from O2 told me that my Plan was fully paid and asked me if I wanted to upgrade my phone. I told him that I was perfectly happy with my existing Samsung phone and he asked if I would like to reduce...

Resolved! NHS Discount

Hello i found out that i can apply for NHS discount against my o2 contract, as i have mutiple contracts will this be applied to all of them?

Resolved! How to avoid roaming in Albania when in Corfu?

I'm heading to Corfu next year (I realise this enquiry is early!) and the whole family is on O2. However, we've only recently moved from EE and this issue is on my mind. Last time we found we kept connecting to Albanian 3g - the coast is ony a couple...

Resolved! GiffGaff Pac To O2

Hey folks (More for the regulars) Does anyone know if there is an issue transferring from GiffGaff to O2. Got my daughter a sim only plan and moving her number from GiffGaff. The number was supposed to move yesterday but she got a text saying it woul...

Resolved! Billing date

Is it possible to change my billing date to my Pay date to avoid missing payments?

Resolved! my o2 account

Can someone please explain to me why my o2 account is set up as a business account considering i am age 66 and retired, could someone also explain to me when i agreed to have my account set up as a business account, i mean do you not have my personal...

Resolved! Cancelling the auto top up for pay and go

Hi can you tell me how to cancel the auto top up on pay and go please

Resolved! Iphone6 is dead?

Hi all, A few weeks ago i dropped my phone (iphone 6) and as such the screen cracked and half of the display became black, i let the phone battery die out and decided to use my previous PAYG phone until i got the screen repaired. I was planning on ge...

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