Monthly Rental

[Anonymous]

My O2 monthly contract is £15.50 per month, my Ist month's charge = £17.05 my second = £18.94, I have not exceeded my limit, what's going on?

[Anonymous]

Have you been into your My o2 account and see what the charges are?

I suspect they are either calls to charging numbers or a data usage charge.

[MI5]

Indeed, remember 0800, 0845 calls are not free or included.

[Anonymous]

Bet it's data usage, what is your data allowance & how much have you actually used

[MI5]

No charge for over use of data, but you will get charged for data if you don't have a bolt on.

[Anonymous]

500Mb, but I make sure I dont use it all, nor have I gone over myy call limit, I'll contact O2 aafter my next bill.

I should probabl have done that already.

[Anonymous · Accepted solution]

Have you checked your account online (My O2) as it will have a breakdown of what you have been charged, That way if you have been overcharged for something then you know what it is before contacting CS.

[Anonymous]

Turn off mobile data & use wifi where possible & that will stop you using all your data