on 14-07-2019 23:04
When did you pay it?
It may take 24 hours to update your account details, however, this isn't customer service so you should call 202 in the morning to check if the payment went through ok.
You should have also received an email confirming the payment was received.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
on 15-07-2019 00:44
@Chelsea Pay Monthly customers usually pay by Direct Debit. It's more convenient, and takes the worry out of wondering if your bill has been paid each month. If you don't have Direct Debit set up, it's something you should seriously consider.