Mobile phone

[Bmibaby]

Hi today i got an iPhone 7 from car phone warehouse because my local o2 was closed but I’m worried that when I want to upgrade I won’t be able to do it in an o2 store. Is this true , because I want to be able to upgrade in an o2 store

[Bambino]

Edit:

@Bmibaby If you bought the phone at Carphone Warehouse it will be a standard 24 month contract, and not Refresh which you can only get directly from O2. You should have at least 14 days from CPW to change your mind, so if you're not happy you can probably return the phone and cancel the contract and start anew from an O2 store or online. I would suggest going in store, as you can see what they have in stock, and online stock is inaccurate.

[MI5 · Accepted solution]

Of course you will be able to upgrade in an o2 store, or anywhere else for that matter, but only after you have completed the minimum term of your contract or bought yourself out of it.

[MI5]

Also, did you upgrade today in carphone warehouse?
If it was an upgrade in store, there is no 14 day cooling off period offered by them.