Mobile data not working

Jkkhan · ‎28-01-2021

Cannot Access the internet through mobile data. Tried everything But no luck. I have iphone 12 brand new phone shouldnt be having problems.

MI5 · ‎28-01-2021

@Jkkhan

Starting with the basics, is mobile data turned on and have you activated the sim card?

Can you make calls OK?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Jkkhan · ‎28-01-2021

Yes can make calls mobile data on, taken sim out reinserted, updated lătest version OS. Phone hooks up wifi Buț not mobile data.

MI5 · ‎28-01-2021

Have you got mobile data enabled for your individual apps @Jkkhan ?

Have you tried resetting your network settings?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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