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Mobile data disabled

Anonymous
Not applicable

on ‎05-08-2015 16:45

on ‎05-08-2015 16:45

Hi. I have a problem. On 2th of August I was supposed to have my usage renewed. Everything is fine but i don't have the mobile data renew. Whenever I try to switch it on, there just isn't the option as the icon goes blank. Who should I ask for help? Online (but chat is offline) or in the store?

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Bambino
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on ‎05-08-2015 16:54

on ‎05-08-2015 16:54

Best to speak to Customer Service. 202 if you're Pay Monthly. 4445 if you're Pay & Go.

I DO NOT WORK FOR O2



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MI5
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on ‎05-08-2015 17:27

on ‎05-08-2015 17:27

If you mean the icon on the phone this has nothing to do with O2 and is a phone problem.
Can you give us more details please?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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