Lost phone

[Anonymous]

Is there a way to report a phone lost other than by calling them or going in-store? Currently have no access to a phone (My landline is out) and can't get down to a store..

Would use live chat but it's saying offline.

Thanks.

[jonsie · Accepted solution]

You can use the form here

https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=lost_stolen&case=Lost/Stolen%20Form

But for peace of mind try to call as soon as possible as you are liable for any usage.

[Cleoriff]

So many people saying Live Chat is offline....but not for me?

[Anonymous]

Thanks, I used my head and am skyping them!

[jonsie]

[Bambino]

@Anonymous report the loss to the police as well as O2.