Miss sold and cheated by 02
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on 12-08-2019 23:33
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on 12-08-2019 23:50
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on 12-08-2019 23:50
@Chantelle1995 Short version: Never agree to anything from a cold caller. Probably one of O2's so-called 'trusted partners', probably all legal, and probably nothing you can do about it.
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on 13-08-2019 01:13
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on 13-08-2019 01:13
A 12 month sim only deal can upgrade after 3 months
A 30 day sim deal can upgrade after 6 months
All subject to on time payments in full.
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on 13-08-2019 07:47
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on 13-08-2019 07:47
And i doubt anyone would say you have been mis sold, it is your responsibility to read and agree to the terms and conditions of the contract/sale before going ahead.
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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on 13-08-2019 08:27
Hello @Chantelle1995
Sorry to hear your story.
It is wise to consider offers very carefully before
accepting anything. Instant decisions are
never the best.
Good luck I hope you get things sorted
out eventually.
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on 14-08-2019 10:27
Hi @Chantelle1995 ,
Sorry to hear about your trouble with this. 😞 I'm happy to get someone on our end to take a look at this in more detail to double check if there's anything that we could do to help. I'll drop you a private message here on the community to discuss further shortly.
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on 04-09-2019 20:14
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on 04-09-2019 20:18
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on 04-09-2019 20:18
@Mancini86 wrote:
I am in the same boat got 23days left until the 6mth mark
Hope all goes well for you at the end of the month.

