on 12-08-2019 23:33
on 12-08-2019 23:50
@Chantelle1995 Short version: Never agree to anything from a cold caller. Probably one of O2's so-called 'trusted partners', probably all legal, and probably nothing you can do about it.
on 13-08-2019 01:13
A 12 month sim only deal can upgrade after 3 months
A 30 day sim deal can upgrade after 6 months
All subject to on time payments in full.
on 13-08-2019 07:47
And i doubt anyone would say you have been mis sold, it is your responsibility to read and agree to the terms and conditions of the contract/sale before going ahead.
I also have a Planet Computers Gemini
I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World
We are all customers and dont have access to any o2 accounts
on 13-08-2019 08:27
Sorry to hear your story.
It is wise to consider offers very carefully before
accepting anything. Instant decisions are
never the best.
Good luck I hope you get things sorted
on 14-08-2019 10:27
Hi @Chantelle1995 ,
Sorry to hear about your trouble with this. I'm happy to get someone on our end to take a look at this in more detail to double check if there's anything that we could do to help. I'll drop you a private message here on the community to discuss further shortly.
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→ Access for You: Registration - Find out how to register for our Access for You service.
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If you'd like to take part, why not register?
on 04-09-2019 20:18
I am in the same boat got 23days left until the 6mth mark
Hope all goes well for you at the end of the month.