on 29-08-2019 14:44
Solved! Go to Solution.
on 29-08-2019 14:55
Have the two phone numbers and SIM numbers to hand (and make sure you get them the right way round).
Call them on 202 from the pay monthly number as it's free.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 05-09-2019 08:58
Hi @Marie92, how are you doing? Do you need any further help with this, or is it all sorted now?
to the community!
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!
If you'd like to take part, why not register?