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Keeping my old number
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on 29-08-2019 14:44
Solved! Go to Solution.

Re: Keeping my old number
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on 29-08-2019 14:55
Have the two phone numbers and SIM numbers to hand (and make sure you get them the right way round).
Call them on 202 from the pay monthly number as it's free.
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
Re: Keeping my old number
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on 05-09-2019 08:58
Hi @Marie92, how are you doing? Do you need any further help with this, or is it all sorted now?
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