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Microsoft payment

Shaunsmith26
Level 1: Joiner
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on ‎27-03-2020 07:59

on ‎27-03-2020 07:59

How do I stop an Re occurring unknown payment from Microsoft using my o2 phone number. I’ve checked my Microsoft account and there is not a payment set up using my o2 number.
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Cleoriff
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on ‎27-03-2020 08:02

on ‎27-03-2020 08:02

Hi @Shaunsmith26 

Best bet is to contact Microsoft directly https://www.microsoft.com/en-gb/about/contact/ 

Veritas Numquam Perit

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MI5
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on ‎27-03-2020 08:03

on ‎27-03-2020 08:03

@Shaunsmith26 

If you can't see it on your account are there any other MS accounts linked to yours?

If not, you'll have to contact customer service Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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